Tag: top
For luxury brand satisfaction, jaguar named top.
by Ajay on Dec.15, 2009, under Uncategorized
Customers who bought new Jaguar cars said they were the most satisfied among luxury brands with the sales process, according to a report by J.D. Power and Associates. Jaguar received the award for the second year in a row.
Following Jaguar in the luxury brand rankings are Cadillac, Lexus and Mercedes-Benz (in a tie) and Land Rover, respectively.
J.D. Power based on responses from approximately 48,000 new-vehicle buyers, who purchased or leased their new vehicles in May or June 2009, who rated their new cars on five criteria, including dealership facility, salesperson, paperwork/finance process, delivery process and vehicle price.
